Veterans Moving Service

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MoversChevron RightArizonaChevron RightPhoenixChevron RightVeterans Moving Service
based on 298+ data points
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About Veterans Moving Service

Veterans Moving Service is a service-disabled, veteran-owned small business established in 2013 and based in Phoenix, Arizona. The company primarily employs young, strong US military veterans, helping them transition into civilian careers. As a professional moving company, Veterans Moving Service provides free equipment such as hand trucks, dollies, blankets, wrap, and straps for moving belongings properly and with care. With over 10 years in business, they ensure the highest moral and ethical standards instilled from serving in the United States Armed Forces and pride themselves on offering the best service at all times. Their service area includes Phoenix and its surrounding cities.

Moving Services

  • Local moving
  • Longdistance moving
  • Crosscountry moving
  • Small moving
  • Piano moving
  • Pool table moving
  • Appliance moving
  • Furniture moving
  • Hourly moving
  • Packing services

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Summarized Review of Veterans Moving Service

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.86/10

Nationwide Average: 8.44/10

Comment Dots

Veterans Moving Service receives mixed reviews, but the positive experiences, highlighting excellent service and efficiency, tend to outweigh the few negative comments about their service.

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Recent Reviews Mention...

best service

great work by movers

Tony and his crew worked extremely hard

2. Punctuality

8.61/10

Nationwide Average: 8.07/10

Comment Dots

Veterans Moving Service generally receives high praise for being on time, despite an isolated incident of a missing reservation.

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Recent Reviews Mention...

They arrived on time

Came early

were right on time

3. Affordability

8.89/10

Nationwide Average: 7.69/10

Comment Dots

Veterans Moving Service is highly praised for offering more than fair and reasonable pricing.

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Recent Reviews Mention...

Affordable as well

great pricing for their service

very reasonable in price

4. Communication

5.45/10

Nationwide Average: 7.53/10

Comment Dots

Veterans Moving Service generally struggles with efficient communication practices, with many customers experiencing unanswered calls and insufficient updates, although there's acknowledgment of occasional satisfactory communication efforts.

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Recent Reviews Mention...

excellent communication throughout

not involved in the work

responsive and accepted many forms of payment

5. Stick to Prices

4.89/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

scam the customer with prices

charged for an extra half-hour unexpectedly

delivered exactly as promised

6. Speed

9.32/10

Nationwide Average: 8.58/10

Comment Dots

Veterans Moving Service generally receives high praise for their efficiency and dedication, despite a solitary report of an unsatisfactory packing job.

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Recent Reviews Mention...

The crew was fast

amazing job in a timely matter

were very efficient

7. Friendliness

8.79/10

Nationwide Average: 8.91/10

Comment Dots

Veterans Moving Service generally exhibits positive behavior with instances of kind, strong, and helpful staff, although there have been reports of condescending behavior from some members.

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Recent Reviews Mention...

they are personable

Tony and Alfredo were friendly

nice people to utilize

8. Will Hire Again

8.3/10

Nationwide Average: 8.18/10

Comment Dots

Veterans Moving Service has received mixed feedback, with some customers extremely satisfied and likely to use their service again, while others express regret and would not recommend them.

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Recent Reviews Mention...

would hire again due to best service

recommend this company and would hire again

Highly recommend them and would hire again

9. Professionalism

7.95/10

Nationwide Average: 8.31/10

Comment Dots

Veterans Moving Service predominantly receives criticism for lack of responsibility and unprofessional behavior, with only a minority of reviews citing their professionalism.

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Recent Reviews Mention...

crew worked extremely hard, highly professional

got straight to work and handled everything professionally

The crew was professional

10. Conflict Handling

1.56/10

Nationwide Average: 4.07/10

Comment Dots

Veterans Moving Service made no effort to accommodate for their mistake.

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Recent Reviews Mention...

do not rectify issues

made no effort to accommodate for their mistake

did not attempt to rectify cancellation issue

11. Precision & Care

8.09/10

Nationwide Average: 8.01/10

Comment Dots

Veterans Moving Service has shown inconsistency, receiving both high praise for attention to undamaged goods and critical feedback for significant damage to possessions.

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Recent Reviews Mention...

totally took care of our stuff

minimal damage to items, shows care

very careful of my grandmothers things

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Customer Insights

Local Move Duration: 2.25 hours from 6 reviews

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Great Crew Members

TonyTony and crew worked extremely hard
Tony, AlfredoManaged to fit everything in storage efficiently
Tony, Alfreddid an amazing job in a timely matter
Tony, AlfredoTony and Alfredo did a great job
Tony, Alfredowent above and beyond, quick and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Veterans Moving Service

Location
2917 W Grandview Rd, Phoenix, AZ, 85053
Phone
(480) 440-6300
Link
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