Veterans Moving Service is a service-disabled, veteran-owned small business established in 2013 and based in Phoenix, Arizona. The company primarily employs young, strong US military veterans, helping them transition into civilian careers. As a professional moving company, Veterans Moving Service provides free equipment such as hand trucks, dollies, blankets, wrap, and straps for moving belongings properly and with care. With over 10 years in business, they ensure the highest moral and ethical standards instilled from serving in the United States Armed Forces and pride themselves on offering the best service at all times. Their service area includes Phoenix and its surrounding cities.
Veterans Moving Service
About Veterans Moving Service
Additional Cities Served: Mesa, Chandler, Scottsdale, Glendale, Peoria, SurpriseShow More >
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Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Hourly moving
- Packing services
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Summarized Review of Veterans Moving Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Veterans Moving Service receives mixed reviews, but the positive experiences, highlighting excellent service and efficiency, tend to outweigh the few negative comments about their service.
Recent Reviews Mention...
“best service”
“great work by movers”
“Tony and his crew worked extremely hard”
2. Punctuality
Nationwide Average: 8.07/10
Veterans Moving Service generally receives high praise for being on time, despite an isolated incident of a missing reservation.
Recent Reviews Mention...
“They arrived on time”
“Came early”
“were right on time”
3. Affordability
Nationwide Average: 7.69/10
Veterans Moving Service is highly praised for offering more than fair and reasonable pricing.
Recent Reviews Mention...
“Affordable as well”
“great pricing for their service”
“very reasonable in price”
4. Communication
Nationwide Average: 7.53/10
Veterans Moving Service generally struggles with efficient communication practices, with many customers experiencing unanswered calls and insufficient updates, although there's acknowledgment of occasional satisfactory communication efforts.
Recent Reviews Mention...
“excellent communication throughout”
“not involved in the work”
“responsive and accepted many forms of payment”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“scam the customer with prices”
“charged for an extra half-hour unexpectedly”
“delivered exactly as promised”
6. Speed
Nationwide Average: 8.58/10
Veterans Moving Service generally receives high praise for their efficiency and dedication, despite a solitary report of an unsatisfactory packing job.
Recent Reviews Mention...
“The crew was fast”
“amazing job in a timely matter”
“were very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Veterans Moving Service generally exhibits positive behavior with instances of kind, strong, and helpful staff, although there have been reports of condescending behavior from some members.
Recent Reviews Mention...
“they are personable”
“Tony and Alfredo were friendly”
“nice people to utilize”
8. Will Hire Again
Nationwide Average: 8.18/10
Veterans Moving Service has received mixed feedback, with some customers extremely satisfied and likely to use their service again, while others express regret and would not recommend them.
Recent Reviews Mention...
“would hire again due to best service”
“recommend this company and would hire again”
“Highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Veterans Moving Service predominantly receives criticism for lack of responsibility and unprofessional behavior, with only a minority of reviews citing their professionalism.
Recent Reviews Mention...
“crew worked extremely hard, highly professional”
“got straight to work and handled everything professionally”
“The crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Veterans Moving Service made no effort to accommodate for their mistake.
Recent Reviews Mention...
“do not rectify issues”
“made no effort to accommodate for their mistake”
“did not attempt to rectify cancellation issue”
11. Precision & Care
Nationwide Average: 8.01/10
Veterans Moving Service has shown inconsistency, receiving both high praise for attention to undamaged goods and critical feedback for significant damage to possessions.
Recent Reviews Mention...
“totally took care of our stuff”
“minimal damage to items, shows care”
“very careful of my grandmothers things”
Customer Insights
Local Move Duration: 2.25 hours from 6 reviews
Great Crew Members
Tony | Tony and crew worked extremely hard |
Tony, Alfredo | Managed to fit everything in storage efficiently |
Tony, Alfred | did an amazing job in a timely matter |
Tony, Alfredo | Tony and Alfredo did a great job |
Tony, Alfredo | went above and beyond, quick and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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