Bernardo Moving & Storage has been providing top-quality moving services for over 40 years as a trusted moving company in San Marcos, California. As an agent for Mayflower and with over 100 years of combined experience, their professional staff delivers personalized services for both residential and commercial clients. They offer local and long-distance moving, as well as specialized moving services for items like pianos and fine art. Their service area includes San Diego, CA, Carlsbad, Oceanside, Vista, and surrounding cities. In addition to moving services, Bernardo Moving & Storage also offers both residential and commercial storage solutions.
Bernardo Moving & Storage

About Bernardo Moving & Storage
Additional Cities Served: Oceanside, Escondido, Carlsbad, Vista, San Marcos, EncinitasShow More >
Moving Services
- Local and long distance moves
- Commercial relocation
- Residential storage
- Commercial storage
- Piano relocation
- Fine art and antiques relocation
California Moving License
Revoked
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Summarized Review of Bernardo Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bernardo Moving & Storage seems to provide highly satisfactory and professional services, outweighing a smaller number of negative experiences relating to issues like unprofessional crew behavior and item damage.
Recent Reviews Mention...
“worked hard making sure we were happy with results”
“horrible experience”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bernardo Moving & Storage generally demonstrates reliability with numerous instances of being on time or early, despite a few reports of significant scheduling mishaps and delays.
Recent Reviews Mention...
“showed up exactly on time”
“showed up late”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Bernardo Moving & Storage generally offers competitive and fair pricing with many customers finding value despite occasional complaints of unexpected charges.
Recent Reviews Mention...
“extremely honest with pricing and hours”
“mentioned competitive pricing”
“expected nearly flawless service for the cost”
4. Communication
Nationwide Average: 7.53/10
Bernardo Moving & Storage has mixed feedback, with instances of excellent service and responsiveness contrasted by several complaints about poor communication and unprofessional conduct.
Recent Reviews Mention...
“Lisa doesn't call as promised”
“Raquel was disrespectful, rude, and condescending”
“Great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Bernardo Moving & Storage often falls short, with numerous reports of charges significantly exceeding initial estimates, despite a few accounts of honored quotes and no hidden fees.
Recent Reviews Mention...
“refunded me when the move took less time”
“no refund given although finished early”
“I highly recommend this moving company”
6. Speed
Nationwide Average: 8.58/10
Bernardo Moving & Storage generally receives high praise for their quick and efficient service, though there are a few complaints about longer-than-expected move times and inexperienced crews.
Recent Reviews Mention...
“efficient”
“Delivery time was faster than expected”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Bernardo Moving & Storage is generally viewed as having a courteous and professional team, despite a few criticisms regarding some employees' behaviors.
Recent Reviews Mention...
“Raquel was rude and condescending”
“professional and respectful ”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Bernardo Moving & Storage has a polarizing customer base with a significant portion expressing high satisfaction and loyalty, ready to recommend and rehire the company, while another significant portion reports negative experiences making them unlikely to use or recommend the service again.
Recent Reviews Mention...
“would hire again due to satisfaction with service”
“so traumatized by the experience”
“Wouldn’t use them again.”
9. Professionalism
Nationwide Average: 8.31/10
Bernardo Moving & Storage experiences a split in customer perceptions, with many applauding their professionalism, courtesy, and efficiency, while a significant portion criticizes their customer service skills, conduct, and care for items.
Recent Reviews Mention...
“toddlers on crack could have done better”
“Jeffrey was very unprofessional and rude.”
“Very thorough with re-assembly, professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Bernardo Moving & Storage shows a predominantly poor track record, with several instances of failing to respond, rectify issues, or follow through on promises, albeit with a few exceptions where effort to amend issues was noted.
Recent Reviews Mention...
“no response or follow-up after payment”
“did not right the wrong after damaging items”
“refuse to replace lost desk part.”
11. Precision & Care
Nationwide Average: 8.01/10
Bernardo Moving & Storage has received mixed feedback with many customers highlighting their efficient and careful handling of belongings, while a significant number of reports indicate damage and rough handling.
Recent Reviews Mention...
“carefully navigated stairs and tight hallways with big furniture”
“belongings were treated like garbage and damaged”
“they were rushing and broke items”
Customer Insights
Local Move Duration: 7.25 hours from 4 reviews
Interstate Move Duration: 23 days from 3 reviews
Great Crew Members
Lisa, Kyle | great in working with and very professional |
Bernardo,Lisa | Bernardo was amazing. Lisa answered questions promptly. |
Lisa,Matthew | great care and communication throughout the move |
Everyone | everyone in their crew made it a joy |
Lisa, Kyle, Josué, Taiu, Roman | Lisa and Kyle for excellent communication, Josué, Taiu and Roman for ensuring everything was in order and undamaged |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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