PODS® offers flexible moving solutions that are right for your life and budget. You select the container size that suits your needs, and these Mississippi moving experts bring it right to your door. Load your container at your leisure, keeping the container as long as you like, then call on your PODS® pros to deliver it to your new home. They can also deliver it to a nearby PODS® storage center for your convenience. PODS® has 10X fewer damage claims compared to traditional movers because you’re the only one who touches your valuable belongings. If you are looking for movers in Jackson, MS, PODS® has got you covered. Founded in 1998, PODS® proudly serves the communities of Jackson, Benton, Camden, Madison, Ridgeland, West Lincoln, and everywhere in between.
PODS Moving & Storage

About PODS Moving & Storage
Additional Cities Served: Pearl, Madison, Starkville, Clinton, Brandon, RidgelandShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews, with many customers praising their professionalism and great service, while a notable segment of dissatisfied clients report negative experiences ranging from overcharging to poor customer service.
Recent Reviews Mention...
“Drivers were professional, thorough, and transparent”
“overcharged by $2,000 and items held hostage”
“no complaints and found them very professional”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed feedback, with several customers praising their on-time delivery and pick-up, while others have reported missed delivery windows and lack of communication regarding scheduling changes.
Recent Reviews Mention...
“Missed my delivery window”
“never showed during the confirmed window”
“delivered on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as expensive, with customers frequently citing misleading pricing and inflated costs, although there are instances of satisfaction particularly related to discounts offered to military and first responders.
Recent Reviews Mention...
“Pricing was misleading”
“inflated the cost by over $2,000”
“they offer a military/first responder rate”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received mixed feedback, with instances of excellent customer service, clear and helpful interaction contrasted by several reports of poor responsiveness, ineffective communication, and unhelpful support.
Recent Reviews Mention...
“Text messages were accurate”
“hung up after a half hour on hold”
“Overall good customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage is heavily criticized for adding undisclosed fees, price gouging, failing to run initial charges properly, and applying unexplained and incorrect charges.
Recent Reviews Mention...
“added fees not initially disclosed”
“price gouge you for every little move”
“charged unexplained fees”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has received mixed feedback, with notable delays leading to customer dissatisfaction but also instances where customers experienced significant time savings.
Recent Reviews Mention...
“had to wait hours for the pod to arrive”
“POD helped save so much time”
“Pod delivery was significantly delayed.”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is highly acclaimed for having associates who go above and beyond in accommodation, helpful drivers, a great crew and supervisor, and a staff that is very helpful, reflecting an exceedingly positive impression of their team's approachability and supportive nature.
Recent Reviews Mention...
“associates go out of their way to help accommodate”
“Helpful drivers imply friendliness”
“crew and supervisor were great”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives a polarized reception with some customers expressing high satisfaction and strong endorsements while others express dissatisfaction and a definitive unwillingness to engage their services again.
Recent Reviews Mention...
“would not hire again due to overcharging and poor service”
“would hire again”
“most definitely be my last time using them”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for their conduct, with customers finding them very professional, commending their service from reservation to pick up, and appreciating their handling of date changes, despite an isolated complaint regarding carelessness.
Recent Reviews Mention...
“Conduct was professional”
“found them very professional”
“amazing service from reservation to pick up”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage has received substantial criticism for their general lack of resolution efforts, though an isolated instance indicates a manager's promise to address an issue.
Recent Reviews Mention...
“items held hostage and not resolving issue”
“Manager promised it would be taken care of”
“did not assist further when issues arose”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed reviews, with instances of furniture damage and mildew as well as destroyed belongings, despite some customers reporting their items were well cared for.
Recent Reviews Mention...
“furniture was damaged and mildewed”
“All stored items were intact and well cared for”
“belongings destroyed by mice”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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