Exodus Moving & Storage, LLC.

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MoversChevron RightTexasChevron RightDallasChevron RightExodus Moving & Storage, LLC.
based on 2033+ data points
Circle Info

About Exodus Moving & Storage, LLC.

Exodus Moving & Storage, LLC is a full-service, family-owned moving company based in Dallas, Texas. They provide comprehensive moving services for apartments, offices, and homes locally and long distance. Their services include packing and unpacking, loading and unloading, transportation, and storage solutions. Exodus Moving & Storage is focused on delivering a safe and stress-free moving experience for all clients. The company takes pride in offering competitive moving quotes and tailoring their services to meet individual needs. By providing full coverage insurance, Exodus Moving & Storage ensures that their clients' possessions are safe throughout the entire move.

Additional Cities Served: Plano, Garland, Irving, Frisco, Denton, CarrolltonShow More >

Moving Services

  • Apartment moving
  • Home moving
  • Office moving
  • Packing/unpacking
  • Loading/unloading
  • Storage services
  • Local moving
  • Long distance moving
  • Relocation services

Texas Moving License

Active

Last Checked: 01/08/25

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1957286

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Have feedback for Exodus Moving & Storage, LLC.?

Summarized Review of Exodus Moving & Storage, LLC.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.69/10

Nationwide Average: 8.44/10

Comment Dots

Exodus Moving & Storage, LLC. experiences significant customer dissatisfaction, with numerous complaints about professionalism, service inefficiency, and damage to property, despite a few standout reviews praising their service.

Reviews Mention icon

Recent Reviews Mention...

very unprofessional behavior encountered

they are very professional

excellent service

2. Punctuality

7.59/10

Nationwide Average: 8.07/10

Comment Dots

Exodus Moving & Storage, LLC. frequently faced criticism for being late, lacking communication when delays occurred, though a few reviews noted they were timely or on time.

Reviews Mention icon

Recent Reviews Mention...

were at my house within an hour after I called

are punctual

arrived in about an hour after calling

3. Affordability

7.81/10

Nationwide Average: 7.69/10

Comment Dots

Exodus Moving & Storage, LLC. receives mixed reviews, with several customers finding their pricing to be deceitful or overpriced, while others commend them for being the cheapest or having competitive prices.

Reviews Mention icon

Recent Reviews Mention...

The price is excellent

have competitive prices

Extremely expensive compared to the quote.

4. Communication

6.34/10

Nationwide Average: 7.53/10

Comment Dots

Exodus Moving & Storage, LLC. significantly struggles, with numerous reports of unresponsiveness, poor handling of inquiries and complaints, and overall inadequate communication practices, despite a very few positive remarks.

Reviews Mention icon

Recent Reviews Mention...

attitude over the phone was negative

rep was unprofessional in communication

terrible response to complaint

5. Stick to Prices

4.71/10

Nationwide Average: 5.99/10

Comment Dots

Exodus Moving & Storage, LLC. frequently fails to honor their initial quotes, often adding unexpected charges, though a notable few customers report no hidden fees.

Reviews Mention icon

Recent Reviews Mention...

Did not stick to quoted price at all.

tried to charge additional $350 than quoted

stuck to the quoted price

6. Speed

8.78/10

Nationwide Average: 8.58/10

Comment Dots

Exodus Moving & Storage, LLC. has received mixed customer feedback, with some praising the quick and efficient service while others criticized the movers for being slow and causing delays.

Reviews Mention icon

Recent Reviews Mention...

and fast

moved with a sense of urgency

move was fast

7. Friendliness

8.91/10

Nationwide Average: 8.91/10

Comment Dots

Exodus Moving & Storage, LLC. exhibits a polarized reputation with several clients praising their movers as polite, helpful, and fun to work with, while others criticize them for unprofessional behavior and rudeness.

Reviews Mention icon

Recent Reviews Mention...

phone representative was rude

The staff is polite

pleasant attitudes

8. Will Hire Again

8.55/10

Nationwide Average: 8.18/10

Comment Dots

Exodus Moving & Storage, LLC. seems to have a significantly polarized customer feedback with a larger number expressing a strong unwillingness to rehire the company, while a few are highly satisfied and would definitely use their services again.

Reviews Mention icon

Recent Reviews Mention...

would never do business with these people

would not hire again due to unprofessionalism

would hire again

9. Professionalism

7.53/10

Nationwide Average: 8.31/10

Comment Dots

Exodus Moving & Storage, LLC. frequently faced criticism for unprofessional behavior and mishandling situations, though a few customers had notably positive experiences with their movers being described as professional and careful.

Reviews Mention icon

Recent Reviews Mention...

unprofessional behavior from staff

crew was unprofessional

very professional

10. Conflict Handling

2.96/10

Nationwide Average: 4.07/10

Comment Dots

Exodus Moving & Storage, LLC. overwhelmingly fails to adequately address or resolve customer complaints and damages, showing a significant lack of effort in rectifying issues, despite a rare instance of offering some form of concession.

Reviews Mention icon

Recent Reviews Mention...

small issue quickly resolved

can't take accountability

did not attempt to rectify the issue of stealing

11. Precision & Care

7.91/10

Nationwide Average: 8.01/10

Comment Dots

Exodus Moving & Storage, LLC. has received mixed feedback, with numerous complaints about damaged or missing items, but also several accounts of careful and attentive service.

Reviews Mention icon

Recent Reviews Mention...

moved with care

they cared for my things

took good care of my stuff

Customer Insights icon

Customer Insights

Cost: $ 310.00 from 5 reviews

Hourly Minimum: 1.5 hours from 4 reviews


Local Move Duration: 2.5 hours from 33 reviews

Great Crew Members icon

Great Crew Members

Alexgreat and responsive in a stressful situation
Brandon,Ivanvery professional and moved with urgency and care
ExodusExodus did a great job
AngelAngel's crew did an amazing job
Bobbie, Eddie, JoseBobbie gave best quote, Eddie and Jose were professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Exodus Moving & Storage, LLC.

Location
18900 Dallas Pkwy # 108, Dallas, TX, 75287
Phone
(469) 777-6683
Link
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